Delivery Information

Dazzling Balloons is a delivery-only balloon business. Local pickup is not available.

Delivery Area

We proudly deliver throughout Cornwall and the surrounding SD&G area.

Delivery outside our regular service area may be available depending on the order, event size and location. If your location falls outside our standard delivery area, please contact us before placing your order.

Delivery Fees

Delivery fees are based on your delivery location and will be shown at checkout.

Larger installations or deliveries outside our regular service area may require a custom delivery or travel quote.

Lead Times & Same-Day Delivery

We always recommend ordering as early as possible, especially for weekends, holidays and popular event dates.

Most balloon bouquet orders placed before 10:00 a.m. can be delivered the same day, subject to availability, balloon selection and delivery schedule.

Same-day delivery is not guaranteed, and some custom or specialty balloon orders may require additional preparation time.

Custom décor, Grab-n-Go Garlands and larger installations should be booked in advance whenever possible to allow time for design, product ordering and preparation.

Order Confirmation

Your order is considered confirmed once you receive confirmation from Dazzling Balloons.

If we are unable to accommodate your requested date, time or delivery location, we will contact you as soon as possible.

Delivery Times

Customers will be asked to select or provide their preferred delivery date and time.

We do our best to deliver as close to the requested time as possible; however, exact delivery times cannot always be guaranteed. Deliveries may be scheduled within a reasonable delivery window.

If your order is for an event with a specific start time, please provide the event time when ordering so we can schedule your delivery accordingly.

Unavailable Dates

Certain dates may be unavailable due to existing bookings, holidays or business closures.

Dates that appear available online are still subject to final confirmation by Dazzling Balloons.

Receiving Your Delivery

Please ensure that someone is available to receive the balloons at the agreed delivery location and that accurate contact information is provided.

If no one is available when we arrive, we will attempt to contact you using the information provided.

For the safety of the balloons, orders will not be left outdoors or in an unsafe or unsuitable location.

If another delivery attempt is required, an additional delivery charge may apply.

Balloon Care After Delivery

Once your balloons have been delivered and accepted, Dazzling Balloons is not responsible for damage caused by handling, weather conditions, pets, children, sharp objects, extreme temperatures or balloons being moved from their original location.

Balloons are sensitive to heat, cold and direct sunlight. For best results, keep them indoors in a climate-controlled environment whenever possible.

Cancellations & Changes

Because each balloon order is prepared specifically for you, cancellations are not accepted within 24 hours of your scheduled delivery or installation.

Orders cancelled with less than 24 hours’ notice are non-refundable.

For cancellations made more than 24 hours in advance, any refund or credit will depend on whether custom materials, balloons or other products have already been purchased or prepared for your order.

Changes to colours, quantities, wording, delivery details or design requests should also be made more than 24 hours before your scheduled delivery whenever possible. Changes requested within 24 hours may not be accommodated.

Dazzling Balloons reserves the right to limit or decline last-minute changes once preparation of your order has begun.